Business publications, specifically newsletters provide an
effective tool for collecting interested visitors attention,
obtaining email addresses and converting them into buyers. They
also are a great vehicle for keeping in touch with your most
valued contact, previous customers.
Imagine the following scenario: six months ago you paid someone
to come and do your gardening. You'd like to use them again but
you can't remember their name and have lost their business
card. You end up going to another gardener, which means that
the original gardener has probably lost a customer for
life.
How easy would it have been for that gardener to stay in touch
with you by sending you a newsletter with gardening tips and
product recommendations? If you're running your own business,
you can't afford not to have a newsletter. It's an excellent
way to build ongoing customer relationships, establish trust
and build credibility.
The most cost effective way to send out a newsletter is by
email. That way you avoid printing and mailing costs, and it's
so much more immediate. If you are not yet using a newsletter
as a part of your marketing efforts then you are missing out on
potential and existing customers becoming valuable long-term
buyers.
Newsletters Keep Customers
When you have a customer buy from you, but no newsletter to
follow up, then you are virtually handing him or her back to
your competitors. Of course, if the service was good and the
product memorable they may come back, but what if you have a
new product that your existing customer may wish to buy and
they do not know about it? What if they lose your website
address? What if they just forget about you? A newsletter will
prevent these things from happening.
How Often to Send a Newsletter?
That depends on various factors. Some businesses contact their
subscribers as often as every day, others as infrequently as
several times per year. What works for you depends a lot on
what you are selling, what information you can give them, how
often your subscribers will want to hear from you,
etc.
A good rule of thumb for many businesses is once per week,
twice a month if you really feel that is the most you can do.
More often and the customer may unsubscribe or routinely delete
your messages. Less often and you're allowing your competition
the chance to win over your potential customer.
What Should the Newsletter be About?
Are you very informed on the product or service? Do you have a
lot of contacts? Can you point out related products or services
they might be interested in? You do not need a long
newsletter.
A sale alert or announcement of a new service or product can do
just as well for some businesses, while others find a tips
format more suitable.
Industry news or 'How to...' and 'Top 5...' topics are a good
idea and always try to make a connection between the newsletter
and your product or service.
Subscribe to several competitors' newsletters (they will surely
be subscribing to yours) to research ideas. Use a free email
account to subscribe and see what they are providing to their
customers.
Keep Your Newsletter Consistent
It's amazing the amount of newsletters that abound online.
Because of this subscribers can forget which ones are
legitimate and which are spam. Keep your format consistent so
your newsletter becomes visibly familiar. Also indicate that
the subscriber requested the information and provide an
unsubscribe link in every issue if you are using an email
format, or a number if it is offline. You must do this if you
want to limit complaints.
Remember your newsletter deserves
time and attention; it is the voice of you and your business
and will help you to build relationships with your customers
(and potential customers) in a way that no other tool can.
Utilize all of our business publication services below, as well
as our other services like SEO website
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graphic
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Newsletters
Combine your marketing messages with relevant
material
Flyers
Well designed display impacts your business
and clients
Brochures
High quality piece of professional marketing real
estate
Posters
Make
your next birthday, anniversary or wedding extra
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Rack Cards
Custom designs for your market niche or
industry
Signs
For
family occasions, church, school or company
events
Banners
Window displays, events, seminars and
more!
Contact
us for a quote for your next custom
newsletter, flyer, poster, brochure
or rack card project!